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FTA Shared Helpdesk Contract Award

Strongbridge LLC is proud to announce that we have been awarded a task order under the Department of Transportation (DOT) Software Engineering Services (SWES) BPA to provide Help Desk and Training Support, Technical Assessment, and Documentation Support services to the Federal Transit Administration (FTA). The project centers around the consolidation of application support and user training, along with the implementation of IT Service Management (ITSM) methodologies, to maximize the effectiveness of FTA’s extensive and recently modernized suite of custom applications. This task order expands Strongbridge’s comprehensive support to DOT modes including the National Highway Traffic Safety Administration (NHTSA), Federal Railroad Administration (FRA), and Volpe Transportation Systems Center.